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Associate Managing Director

Position: A two-year fellowship to train the next generation of managing directors
Classification: Full-time, exempt; benefits eligible after 90 days
Department: Administration
Reports to: Managing Director
Compensation: $100,000–$125,000, DOE
Posting date: April 2021

Position summary

Berkeley Repertory Theatre seeks a highly motivated individual for the position of associate managing director (AMD), a senior management position, reporting to the managing director. The AMD will work on a wide range of projects, including partnering with the managing director and artistic director to design and deliver In-Dialogue, a new program. Qualified applicants will demonstrate strategic thinking and experience in program development.

Essential duties and responsibilities

The AMD will have managerial responsibility for leading community conversations and shaping new program initiatives that are responsive to those conversations, in partnership with the managing director and artistic director. Managing In-Dialogue entails budget development, fundraising, marketing, hiring, scheduling, and overall administrative oversight. The AMD will also have the opportunity to work on other programs across Berkeley Repertory Theatre.

As the AMD, you will work closely with the managing director to develop a skill set that will make you a top candidate for leadership positions in theatres and other arts organizations of significant size and scope. To that end, the AMD will have the opportunity to interact with trustees, members of senior staff, and other members of the business, political, and social services of the community. The AMD will also work with the general manager in preparing and negotiating contracts, season budgets, and other organizational activities.

Other activities may include conducting research and creating reports for internal use, providing mentorship and guidance to administrative staff, assisting board committees, and special projects as needed.

Previous associate managing directors

  • Sarah Williams, Managing Director, California Shakespeare Theater
  • Karena Fiorenza Ingersoll, General Manager, Steppenwolf Theatre
  • Meghan Pressman, Managing Director, Center Theatre Group
  • Alisha Tonsic, Executive Director, Network of Ensemble Theaters

Qualifications

Competitive candidates will have a committed and demonstrated interest in arts administration and leadership with at least three years of professional experience managing multiple budgets and projects. Candidates must be skilled writers with marketing savvy, strong written and verbal communication skills, be self-motivated, have strong follow-through, and outstanding interpersonal skills. They must also have experience working with Microsoft Word, Outlook, and Excel. PowerPoint is a plus. The ideal person for this position thrives in a collaborative, sometimes chaotic environment, is a self-starter who is able to work both independently and collaboratively, and has a deep commitment to theatre and its capacity to impact lives.

Other qualifications include

  • Bachelor’s degree or an equivalent combination of academic and professional experience.
  • Minimum of three years of experience in arts administration or management.
  • Exceptional project management skills and experience.
  • Excellent written and verbal communication skills.
  • Demonstrated skill in working collaboratively with colleagues across an organization.
  • Ability to problem-solve and negotiate with diplomacy and tact.
  • Sound judgment and decision-making skills.
  • Desire to serve as an ardent advocate of Berkeley Rep.

Application procedure

Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.

Position available immediately. Email submissions only. Please submit a cover letter and résumé to jobs@berkeleyrep.org with “Associate Managing Director” in the subject line. Persons from diverse backgrounds are highly encouraged to apply.

Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.

Bookkeeping and Payroll Administrator

Classification: Full-time, hourly, non-exempt; benefits eligible after 90 days
Department: Finance
Reports to: Finance Director
Work schedule: 40 hours per week, Monday–Friday, with occasional evenings and weekends; temporarily remote until September 2021, onsite thereafter
Compensation: $50,000–$59,000, DOE
Posting date: March 2021

Position summary

The Tony Award-winning Berkeley Repertory Theatre seeks an experienced, detail-oriented individual to handle day-to-day bookkeeping and payroll processing. This position will report to the finance director and work closely with the associate finance director. In addition to the responsibilities listed below, this position will assist Berkeley Rep’s finance team in all operations of the business office.

Essential duties and responsibilities

Bookkeeping

  • Maintain accounts payable:
    • Process a high volume of vendor invoices and business credit card charges.
    • Review vendor statements and track missing invoices.
    • Maintain vendor files and process credit applications.
    • Print checks and set up online bill payments.
    • Pay stipends, fees, and rents according to contracts and leases.
    • Generate Forms 1099.
  • Deposit checks remotely, post deposits, and post credit card transactions from numerous departments.
  • Post daily batch reports for box office, School of Theatre, and development department.
  • Prepare journal entries, as needed.
  • Assist with preparation of schedules for annual audit.

Payroll

  • Process bi-weekly payroll.
  • Administer payroll deductions (update, track, and process payments for payroll withholdings including garnishments, health, welfare, flexible spending, and employee retirement accounts).
  • Track time off for all employees, including sick, vacation, and FMLA leaves.
  • Produce payroll spreadsheets and reports.
  • Process salary and benefit changes.
  • Process manual paychecks, advances, and stale check replacements.
  • Assist human resources manager with onboarding, including benefits enrollment.
  • Assist employees with payroll and benefits questions.
  • Process and respond to Unemployment Insurance benefit audits, wage withholding orders, and other garnishments.
  • Prepare weekly Equity Reports for the Actors’ Equity Association.
  • Process reports and generate check requests for employee accruals such as 403(b) contributions and HSA contributions.
  • Record employee monthly hours worked for ACA compliance.
  • Work closely with the finance director and associate finance director on all payroll related items and special projects, as assigned.

Qualifications and skills

  • Minimum three years of relevant work experience.
  • Bachelor’s degree preferred but not required.
  • Proficiency in Excel and computerized accounting programs; experience with Blackbaud Financial Edge NXT and Paylocity a plus.
  • Proven commitment to exceptional customer service and discretion.
  • Outstanding organizational and multi-tasking skills; ability to prioritize with minimal supervision, to adapt quickly to changing needs and remain productive under pressure.
  • Ability to self-manage while working remotely during COVID-related shutdown.
  • Excellent written and verbal communication skills.

Application procedure

Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.

Position available immediately. Email submissions only. Please submit a cover letter and résumé to jobs@berkeleyrep.org with “Bookkeeping and Payroll Administrator” in the subject line. Persons from diverse backgrounds are highly encouraged to apply.

Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.

Box Office Agent

Classification: Part-time, non-exempt
Department: Box Office
Reports to: Box Office Manager
Work schedule: Temporarily remote until summer/fall 2021. Tuesday–Saturday, typical shifts fall between 11:30am–5:30pm. 15–25 hours per week to start, possible transition to full-time with benefits by summer. As of summer/fall 2021, we will resume in person work with shifts varying between Tuesday–Sunday, afternoon/evenings between 11:30am–8:15pm.
Salary: $19 per hour
Posting date: March 2021

Position summary

The Tony Award-winning Berkeley Repertory Theatre seeks experienced box office agents to provide customer service to patrons in two theatres, year-round, during a seven-play season. Box office agents will provide support for special events and rentals. Ideal candidates have hospitality, retail, or customer service experience, and demonstrate an interest in performing arts or not-for-profit work.

Essential duties and responsibilities

  • Provide excellent customer service in all patron interactions.
  • Answer incoming calls, assist walk-up patrons, and answer mail and email.
  • Sell, exchange, and return tickets for all performances sold through the box office, comps, subscriptions, and single tickets.
  • Alphabetize and distribute will call tickets to patrons attending the day’s performances.
  • Follow proper procedures in the handling of cash, check, and credit card transactions.
  • Maintain daily batch reports and accurate patron records in Tessitura.
  • Stay up to date with ticketing policies, subscription packages, benefits, restrictions, and availability.
  • Package ticket orders, gift certificates, and related promotional materials for mailing.
  • Assist with general office work, including inventory of box office supplies, preparing mail, and replenishing brochures and postcards.
  • Attend at least one dress rehearsal or preview performance for every production.
  • Attend training sessions, company meetings, and other functions as scheduled.
  • Provide cross-departmental support and perform other duties, as assigned.

Qualifications and skills

  • Must have excellent verbal communication and interpersonal skills; fluency in English is required.
  • Ability to handle confidential information with sensitivity.
  • Ability to work independently and as part of a team.
  • Experience with Word, Excel, and Outlook; knowledge of Tessitura or other ticketing software a plus.
  • Ability to work on multiple simultaneous projects and meet deadlines.
  • Ability to improvise and problem solve on the go.
  • Attention to detail and a willingness to learn.
  • Ability to work quickly and remain calm under pressure.

Abilities and equipment

  • Must have reliable internet to work from home through summer/fall 2021.
  • Able to sit, sustain verbal phone communications, and look at a computer screen for 4–8 hours at a time.

Application procedure

Berkeley Rep is an equal opportunity employer. Berkeley Rep offers a diverse, congenial, casual environment conducive to professional growth. Persons from diverse backgrounds are encouraged to apply.

Position available immediately. Qualified candidates are invited to submit a cover letter and a résumé. Please include your availability Tuesday through Sunday. Berkeley Rep will contact candidates of interest. Please, no calls.

Email submissions only. Send only PDF or Word attachments, no web links, to jobs@berkeleyrep.org with “Box Office Agent” in the subject line. Only complete submissions will be considered.

Director of Patron Experience

Classification: Full-time, exempt; benefits eligible after 90 days
Department: Front of House
Reports to: General Manager
Work schedule: 40 hours per week, Tuesday–Saturday with occasional evenings; subject to change
Compensation: $75,000–$80,000, DOE
Posting date: April 2021
Hire date: May 2021

Position summary

The Tony Award-winning Berkeley Repertory Theatre seeks a full-time director of patron experience to join our front of house team to transform the audience experience at both of our theatres. This role primarily functions to create an experience from the moment people interact with Berkeley Rep until they leave that is memorable, inclusive, welcoming, and exciting. As the director of patron experience, you will deepen the connection between marketing, front of house, and box office to better centralize patron flow and communication. Hospitality and customer service is an essential value at Berkeley Rep and the director of patron experience is key to achieving these objectives. This role will also be at the forefront of ensuring patron safety as we reopen post-pandemic.

Essential duties and responsibilities

  • Collect patron analytics (Tessitura, TRG, social, email) to stay informed on audience behaviors, share relevant information with the full team, and participate in developing solvable solutions.
  • Establish high standards of customer service and patron relations for all guests of the Theatre.
  • Ensure Berkeley Rep is meeting all access needs, including but not limited to state and federal regulations.
  • Strategize and develop best communication practices and protocols for front of house.
  • Supervise the box office manager, subscription manager, and front of house director, including oversight of the box office, concessions, subscriptions, usher program, and the Michael’s Second Act bar.
  • Fiscal responsibility of front of house budgets.
  • Execute group sales experience.
  • Create and manage a communication program for current and future patrons.
  • Integrate organization-wide EDI goals throughout front of house.
  • Collaborate with front of house director to create, implement, and coordinate a paid and volunteer usher program.

Qualifications and skills

  • Bachelor’s degree in hospitality, theatre management, or relevant field strongly preferred.
  • Three or more years of experience managing a public venue, including staff supervisory experience and budget management.
  • Three or more years of experience managing theatrical events, hotels, galas, or other special events.
  • Exceptional conflict resolution and relationship building skills.
  • Ability to juggle multiple priorities in high stress situations.
  • Ability to identify critical issues, prioritize, and achieve results.
  • Ability to work collaboratively, proactively, and professionally across multiple departments.
  • Creative and ambitious to cultivate change.
  • Multilingual/ability to speak different languages preferred.
  • Tessitura experience a plus.

Application procedure

Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.

Position available immediately. Email submissions only. Please submit a cover letter and résumé to jobs@berkeleyrep.org with “Director of Patron Experience” in the subject line. Persons from diverse backgrounds are highly encouraged to apply.

Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.

Classes and Communications Administrator

Classification: Full-time, non-exempt; benefits eligible after 90 days
Department: Berkeley Rep School of Theatre (Education)
Reports to: Director, Berkeley Rep School of Theatre
Work schedule: 40 hours per week, Monday–Friday with some evenings and weekends; remote until July 15
Compensation: $42,000–$46,000
Posting date: April 2021

Position summary

Berkeley Repertory Theatre, a Tony Award-winning theatre company in Berkeley, CA, seeks a highly motivated, detail-oriented individual for the position of classes and communications administrator at the Berkeley Rep School of Theatre. This role utilizes written, communication, financial, customer service, and computer skills, as well as being a public facing role. And as the role is integral to the cross-program communications of the School of Theatre, the position is best served by a candidate who is flexible, organized, clear, and kind in their work style, with an interest in education and/or theatre.

Essential duties and responsibilities

Theatre classes enrollment and support

  • Administration and processing of class registration online, by phone, and in person.
  • Use Tessitura ticketing system to register students, process payments, discounts, refunds, and maintain class records.
  • Create and support classes paperwork.
  • Regular correspondence with faculty, students, and parents.
  • Coordinate classroom space use between multiple School of Theatre and Berkeley Rep programs, including liaison with the facilities department.
  • Create and implement online class evaluations.
  • Coordinate public facing School of Theatre events with the associate director, such as Sunday Sampler and final performances, including working with the production department at times.

Advertising and communications

  • Coordinate with marketing department to maintain the brand identity of the School of Theatre’s classes for adults, teens, and youth.
  • Coordinate written materials within the department, acting as a liaison with marketing, editorial, and literary departments on publicity materials, website, and playbill copy.
  • Coordinate public email communications and social media for the School of Theatre including using Tessitura to create and manage lists and extractions of School of Theatre patrons.
  • Oversee the web calendar, and work with director and associate director to meet deadlines in a timely manner when communicating with the rest of the institution.

Other responsibilities

  • Represent Berkeley Rep School of Theatre in the community.
  • Other duties as determined by director.

Qualifications

A competitive candidate will have experience successfully managing multiple projects. Must be computer literate and able to multi-task; possess strong budgeting skills; have strong follow-through, attention to detail; and enjoy working to support a learning environment. The ideal person for this position thrives in a collaborative, fast paced environment, is a self-starter who is able to work both independently and collaboratively.

Knowledge, skills, and abilities

  • Strong organization and communication skills, especially in writing and copy editing.
  • Experience with Microsoft Word Suite.
  • Experience with Tessitura or similar customer relations management system is preferred.
  • Experience with email marketing platforms such as Wordfly, Mailchimp, etc. is a plus.

Application procedure

Berkeley Rep is an equal opportunity employer and offers a diverse, congenial, casual environment conducive to professional growth. Berkeley Rep offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.

Position available immediately. Email submissions only. Please submit a cover letter and résumé to jobs@berkeleyrep.org with “Classes and Communications Administrator” in the subject line. Persons from diverse backgrounds are highly encouraged to apply.

Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.

Facilities Manager

Classification: Full-time, exempt; benefits eligible after 90 days
Department: Facilities
Reports to: Facilities Director
Work schedule: 40 hours per week, Monday–Friday with occasional evenings and weekends
Compensation: $58,000–$62,000, DOE
Posting date: April 2021

Position summary

The Tony Award-winning Berkeley Repertory Theatre seeks a highly motivated, detail-oriented individual for the position of facilities manager. The ideal candidate will demonstrate a unique combination of prior facilities experience with an understanding of public assembly, security, theatre or performance industry, and a keen ability to multi-task, with administrative and technical savvy.

Essential duties and responsibilities

  • Manage daily facilities operations and oversee full- and part-time custodial staff.
  • Coordinate all facilities calendars and activities with other Berkeley Rep departments.
  • Manage electronic access entry systems, including issuing keys and alarm codes.
  • Coordinate HVAC schedules for theatres and offices.
  • Monitor security systems including fire alarms, intruder alarms, and surveillance camera system.
  • Coordinate the continued maintenance of company vehicles, including insurance and registration.
  • Collaborate with IT to manage the VOIP phone system.
  • Organize weekly billing for the department and order janitorial supplies.
  • Manage mail services, copier, and postal machine leases and supplies.
  • Update emergency procedures manual, CPR, and first aid training for staff.
  • Assist the facilities director with Illness and Injury Prevention Program, Hazardous Materials Business Plan, and Safety Data Sheets.
  • Manage the recycling, trash, and e-waste services and programs.
  • Execute other duties as assigned.

Qualifications and skills

  • Three or more years of experience supervising staff in janitorial, maintenance, or facilities preferred.
  • Three years of experience in business invoicing and maintaining vendor relationships.
  • Proficiency in Microsoft Word Suite.
  • Must be computer and technology savvy with the capacity and drive to learn new systems and technology quickly.
  • Must have the ability to multi-task and re-prioritize responsibilities quickly, meet deadlines, and stay calm under pressure.
  • People person with excellent administrative and communication skills.
  • Self-starter comfortable working under minimal supervision and with a team.
  • Experience with AutoCAD is a plus.

Application procedure

Berkeley Rep is an equal opportunity employer and offers a diverse, congenial, casual environment conducive to professional growth. Berkeley Rep offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.

Position available immediately. Email submissions only. Please submit a cover letter and résumé to jobs@berkeleyrep.org with “Facilities Manager” in the subject line. Persons from diverse backgrounds are highly encouraged to apply.

Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.

Berkeley Rep hires actors who are members of Actors’ Equity Association

Audition policy

Berkeley Rep is a LORT B Theatre and hires actors who are members of Actors’ Equity Association. Occasionally local non-union actors are also hired. Our understudy casts are drawn from the local non-union acting pool. Actors are hired on a show-by-show basis during the season and auditions for individual shows are by invitation only. Berkeley Rep holds open auditions annually, typically in the late spring. These auditions are announced on the AEA and Theatre Bay Area websites. Berkeley Rep also attends the Theatre Bay Area general auditions, which are usually held in January/February. For more information about TBA’s auditions, please call 415 430–1140 or visit their website.

Due to COVID-19 restrictions, we are not able to schedule in-person auditions at this time. If you are a member of Actors’ Equity Association and have a question about auditioning for Berkeley Rep, please send an email with your headshot and résumé to kcraddock@berkeleyrep.org.

General auditions

Berkeley Rep held general auditions for local actors on May 6, 2019. Please check back for information about next year’s general auditions.

script submission

Script submission

Berkeley Rep accepts script submissions only from agents, writers, and theatre artists with whom we have an existing professional relationship. We are not able to accept any unsolicited scripts; the volume of material we consider each year prohibits this.

We encourage writers to apply for our Ground Floor Summer Residency Lab.

We also invite Bay Area artists who want a quiet, concentrated space to write to reserve a space in our East Bay Writers’ Room.

Thank you for your interest in Berkeley Repertory Theatre.

Local playwrights

Join our mailing list and receive notifications of application deadlines, public presentations, and more.

Berkeley Rep fellows photo

Fellowships

Berkeley Repertory Theatre typically offers an 11-month fellowship program for serious-minded, highly motivated individuals who are ready to embark upon a professional theatre career. Fellows are directly exposed to the Theatre’s daily operations and given the opportunity to learn alongside an accomplished company of artists, administrators, guest directors, and designers.

While at Berkeley Rep, fellows are encouraged to fulfill as many career-building goals and objectives as possible, gaining both practical experience and professional contacts through the program. In addition to their specialized training, participants gain additional insight into the art and operations of a professional regional theatre through regularly scheduled seminars led by guest speakers and members of the Theatre’s senior staff. Additionally, all fellows serve as mentors for Berkeley Rep’s annual Teen One-Acts Festival.

Berkeley Rep seeks applicants who have already acquired basic training and experience in their field and are ready for the next step toward a career in professional theatre. Ideal candidates should be willing to engage in the creative process, eager to test the limits of their own ingenuity, and ready to join a professional, artistic community. Our goal is to help our fellows transition successfully from life as a college or university student into the world of theatre professionals.

The fellowship program generally requires an 11-month commitment. Fellows generally begin on August 1 and conclude on June 30. Details on length of fellowship, housing, and monthly stipend will be released with the application.

Past fellowships have included directing/artistic administration, literary/dramaturgy, company management, production management, stage management, costumes, lighting/electrics, scenic construction, scenic art, properties, sound, education, development/fundraising, marketing/digital communications, and graphic design.

Ushers in the Peet’s Theatre

Usher

It costs nothing but time to become a volunteer usher at Berkeley Rep. Ushering is a fun and easy way to get more involved with arts and culture in the Bay Area and to see Tony Award-winning theatre!

Berkeley Rep is proud to have a wonderful community of volunteers that work with us regularly each season. Our ushers come from all over the greater Bay Area and are a valued and important part of Berkeley Rep. In return for their services, ushers are seated just before the curtain rises to enjoy the performance. On rare occasions, a performance is sold out and no seats are available. In those cases, the Roda Theatre has a standing room section or a large plasma screen in the lobby; Peet’s Theatre ushers will be asked to watch from the lobby or Michael’s Second Act, our bar. Ushers may be seated after intermission if seats become available. Every effort is made to maintain a roster of 15 ushers per performance.

All of Berkeley Rep’s ushers are volunteers. They are trained and supervised by a house manager. Familiarity with, and access to, a computer and email is required.

Can’t find the answer to your question online?
Email the house manager at ushers@berkeleyrep.org for more information.

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Volunteer usher benefits

Complimentary theatre seating during performance (standing room, lobby, or bar in the extreme case of a sold out performance).

Discount at Berkeley Rep concessions on ushering dates.

Invitations to usher special events and presentations.

Volunteer usher posts

Berkeley Rep’s volunteer ushers are the most visible part of the front-of-house and are responsible for the welcoming, guidance, safety, and comfort of all patrons. You will be personally contributing to Berkeley Rep’s reputation for professionalism and quality by assuring that our patrons feel welcome. A positive attitude is essential, and a dress code is enforced (see “Dress code” below).

The house manager will provide a brief orientation before each performance, answer any questions, and assign usher posts for the event. He or she will be available to answer questions throughout the event. Don’t feel that you have to answer every question a patron asks, or solve every problem. Ushers are occasionally asked to stuff programs before the doors open to patrons. Familiarity with seating is essential for most positions. Individual training will be provided as needed. Matinee and evening series are available during the regular theatre season, with varying call times (12:30, 5:30, or 6:30pm) and early curtains on Wednesday and Sunday evenings. A call time is the time that you are expected to arrive at the Theatre to sign in, while curtain time marks the time the performance begins. Promptness is essential.

Ticket usher

  • Greet patrons at house doors and scan tickets; assist as directed during intermission and post-show.

Door usher

  • Greet patrons in the house, check tickets, deliver programs, and direct patrons to appropriate aisle and seat.

Assistive listening devices usher

  • Greet and orient patrons interested in checking out Assistive Listening Devices (ALDs). Some prior knowledge of—or interest in—accessibility for those with hearing loss preferred, but not required.

Other usher positions

  • Greet patrons in the Narsai David Courtyard, pass out programs, assist in the photo booth, and other positions depending on individual productions. Usher assignments are usually picked by the usher, but ushers must be able and willing to accept the position assigned by the house manager as needed.

New volunteer ushers

Berkeley Rep’s volunteer ushering program for the 2019–20 season is filled and closed to new ushers. Please check back for usher orientation dates for the 2021 season.

Quick facts

  • The dress code is covered at orientation, but is not in force for the orientation.
  • You must attend an orientation before joining our internet email group.
  • All volunteer ushers must be 18 years of age or older.
  • All volunteer ushers should enjoy working with the public, as you will be the face of Berkeley Rep!
  • Usher requirements include, but are not limited to: being capable of standing unaided for up to three hours; carrying up to 10 pounds; being nimble up and down staircases.
  • Ushers must be able to serve all positions: seat ushering, scanning tickets, checking out assistive listening devices, and other duties as required by each production.
  • Ushers are not guaranteed a seat in the case of a sold out performance, but may be asked to watch on a lobby or bar screen.
  • New volunteers are required to accept a series assignment, which is five or seven dates for the season. Volunteers new to the usher pool are not allowed to begin as substitutes.
  • Returning ushers may move from series to substitute status or vice versa. Substitute ushers are required to usher at least three performances during the season.
  • Berkeley Rep reserves the right to accept or refuse any volunteer usher.

Frequently asked questions from new ushers

Q: Can I work as an usher before I attend a training session?

A: No. New volunteers will not be scheduled to usher without first receiving this training. The training orientation is mandatory for all ushers. All ushers (returning series and substitute ushers, and new ushers) must attend an orientation every summer in order to usher the season.

Q: Do you have a dress code?

A: Yes. Read our dress code requirements below.

Q: Is parking provided for ushers?

A: No. Berkeley Repertory Theatre is located in busy downtown Berkeley—there are parking facilities, metered parking, and one-hour zones in the area, but there are no special parking areas for our volunteers or staff. Bike parking isn’t available on Theatre grounds, but is available on the sidewalks. You should allow ample time to find parking before you arrive at the Theatre. If you arrive late to a training session, you will not be permitted to participate. If you arrive late to an ushering shift, you may not be permitted to usher and it will constitute a no-show. Two no-shows bar you from ushering at Berkeley Rep.

Q: Can I get my schedule at the orientation? Should I bring my datebook and calendar for scheduling?

A: No. You will be notified individually by email regarding your new schedule well in advance of the new season.

Q: Do I need to attend the orientation session in ushering attire?

A: No. Dress comfortably and any way you wish.

Q: What is the usher guidebook and what do I do with it?

A: The guidebook, which is updated each season, is an essential reference for you. In order to begin your work as an usher, you are required to read it thoroughly and sign a document indicating that you agree to the conditions set forth by the Theatre. When you sign up to be an usher, you are committing to an entire season; very often, details are forgotten after a couple of months. You will find it desirable to refer to the guidebook from time to time to refresh your memory. A season commitment is five to seven dates throughout the season.

Q: After the curtain goes up, is my job for the night finished?

A: No. All ushers have tasks before the show, at intermission, and after the show is over. If you need to leave early, you must get the house manager’s approval.

Dress code

The purpose of having a dress code is to ensure that our ushers are both professionally and distinctively dressed. It is important to be easily identifiable as representing the Theatre. The dress code is solid black dress slacks or a solid black dress skirt, and a black or white blouse or shirt with sleeves. Please keep accessories such as scarves and large jewelry to a minimum. On cold days, a professional plain black or white jacket or sweater may be worn. Ties are optional, and must be appropriate for work. All ushers are expected to wear plain black dress shoes. No sneakers, flip-flops, sandals, or open-toed shoes allowed! Shoes must cover and protect your toes. Wear shoes that you can stand in for four hours and do a lot of walking up and down aisles and stairs. All clothing must be clean and ironed. Mini-skirts, t-shirts, tank tops, and jeans are not appropriate usher attire, even if they are the right color. If you’re not in proper dress, you will not be permitted to usher—and will be noted as a no-show on your attendance record.

Docent photo

Become a docent

If you enjoy public speaking and are intrigued by the opportunity to enrich the theatrical experience of your fellow playgoers, consider becoming part of Berkeley Rep’s docent program. Throughout the season, the docents give talks in the theatre before performances, lead post show discussions, and give presentations at a variety of community locations on each of the theatre’s seven productions.

Want more information? Email docent@berkeleyrep.org with your name and contact information.

Volunteer photo

Volunteer

Volunteering at Berkeley Rep is a great way to get involved behind the scenes and provide vital support to the Theatre. Although the majority of our volunteers work on an on-call basis, we have a limited number of volunteer positions for people who are able to commit to a regular, weekly schedule.

Volunteering at Berkeley Rep is a great way to contribute your skills and experiences to the Theatre, to gain insight into the inner workings of our organization, meet creative people, and develop new skills.

If you would like to volunteer or have any questions, please call 510 647–2900 or email info@berkeleyrep.org. If there is a good match between your interests and the Theatre’s needs, we will schedule an interview.

 

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Peet’s Theatre
2025 Addison St, Berkeley CA 94704

Roda Theatre
2015 Addison St, Berkeley CA 94704

Box office
510 647–2949
customerservice@berkeleyrep.org
2025 Addison St, Berkeley CA 94704
Tuesday–Saturday, noon–4pm
Because our box office is at limited capacity, please be prepared for long hold times.
Please note: The box office will be closed May 10–17.

Administrative offices
510 647–2900
info@berkeleyrep.org
999 Harrison St, Berkeley CA 94710

School of Theatre
510 647–2972
school@berkeleyrep.org
2071 Addison St, Berkeley CA 94704
Please direct mail to 2025 Addison St.

Press
510 647–2917
press@berkeleyrep.org
2025 Addison St, Berkeley CA 94704
Visit our online press room.

Programs
Our programs are published by Encore Arts Programs.

Berkeley Repertory Theatre is a 501(c)(3) nonprofit organization · Tax ID 94-1679756
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